The following sections govern the Terms of Service applicable to the use of the website.
This website, WHEYLAND.COM, owned by Wheyland®, is intended for the online marketing of food supplements, sports nutrition and products related to well-being and physical performance.
Use of this site implies full acceptance of these Terms of Service. If you do not agree with them, you should refrain from using the website.
The user agrees to:
Use the website in accordance with the law, good faith and public order.
Do not use the content for illegal, fraudulent purposes or purposes that may damage the image of Wheyland®.
Do not take any actions that could damage, overload, or disable the operation of the website.
Wheyland® reserves the right to modify, update or remove content, features or services without prior notice.
The user can purchase products through the website's shopping cart. The process includes:
Product selection
Shipping details confirmation
Choosing the payment method
Purchase completion
The order confirmation constitutes a sales contract between the user and Wheyland®.
Wheyland® may reject orders in cases such as lack of stock, incorrect data, or suspicious activity.
All prices include applicable VAT.
The user can make the payment using:
Bank card
PayPal
Bizum (if activated)
Other methods available at checkout
Transactions are processed through secure gateways. Wheyland® does not store user bank details.
Shipments are made through transport agencies selected by Wheyland®.
Delivery times and costs are shown during the purchase process.
Wheyland® is not responsible for delays beyond the company's control (strikes, logistical congestion, force majeure events, incorrect delivery data, etc.).
The terms detailed in the Returns and Exchanges Policy apply, including:
Right of withdrawal of 14 calendar days.
Return shipping costs borne by the customer.
Nutrition products must be unopened and with the original seal.
Refund process according to current regulations.
According to Article 103 of the LGDCU, returns are not accepted for:
Products that have been opened, tampered with, or without the original seal.
Products that cannot be reintroduced to the market for reasons of hygiene or food safety.
Promotional gifts returned separately from the order.
Customized products.
The user guarantees that:
He is over 18 years old.
The information provided is truthful and up-to-date.
You will use the products according to the manufacturer's instructions.
The misuse of the products is the sole responsibility of the user.
Wheyland® does not guarantee:
The continuous availability of the website.
The absence of technical errors or interruptions.
The absence of malware due to external factors.
Wheyland® is not responsible for:
Damages resulting from misuse of the site or products.
Loss of user data.
Typographical or stock errors resulting from computer failures.
All website content (images, texts, logos, designs, trademarks, graphics, videos…) is the exclusive property of Wheyland® or is used with the permission of authorized third parties.
Total or partial reproduction is prohibited without express authorization.
The processing of personal data is governed by the Privacy Policy, prepared in accordance with the GDPR and Organic Law 3/2018.
The user agrees that the use of the site implies the processing of their data for:
Order Management
Sending communications related to your purchase
Customer service
Statistics and service improvement
Wheyland® may update these terms at any time. The current version will always be the one published on the website at the time of use.
These Terms are governed by Spanish law.
For the resolution of conflicts, both parties submit to the Courts and Tribunals of the consumer's domicile.
